State of E-Commerce
E-Commerce Logistics Race in LATAM: Which Country Topped the Ranks in H1 2023?
Explore the dynamic e-commerce logistics landscape in Latin America as we analyze the standout performers among countries in H1 2023. Discover how collection points, sustainable solutions, and innovative strategies are reshaping online shopping experiences and fueling the future of e-commerce logistics in the region.
Aug 08, 2023
E-Commerce Logistics Race 2023: France, Germany, and Spain in the Spotlight
Which country in central Europe performed the best in this e-commerce logistics race for the first half of 2023? France, Germany or Spain? Find out here!
Aug 01, 2023
State of E-Commerce in Latin America Report 2023
Gain valuable insights to capitalize on LATAM's booming e-commerce landscape, focusing on Argentina, Brazil, and Mexico.
Jul 05, 2023
A Look at China’s Cross-Border Logistics Landscape in 2022
Learn about the key dynamics and developments surrounding China’s cross-border logistics in 2022, which include top sources of origin for international shipments and the average number of business days it takes for these parcels to reach their designated countries.
Jun 01, 2023
State of E-Commerce in Canada 2022
From examining first-time delivery success rates to analyzing dwell times of parcels in collection points, gain insights into Canada's evolving e-commerce landscape in this report.
May 23, 2023
State of E-Commerce in Southeast Asia Report 2023
Get the latest insights into e-commerce in Southeast Asia with our 2023 report covering delivery performance metrics in Singapore, Indonesia, and Malaysia. Know the trends in the region and prepare your business for success with our data-driven insights.
Apr 03, 2023
Peak Season 2022 in Australia: Insights and Lessons Learned
In collaboration with eTail Australia, we have compiled a list of some insightful observations from the latest Black Friday and Cyber Monday weekend in the country. Plan for success with insights and lessons learned about Australia's peak shopping season in 2022.
Feb 06, 2023
State of E-Commerce in China & India
Discover which country - China or India - performed better in e-commerce logistics in the first quarter of 2022.
Dec 15, 2022
Q1 2022: State of E-Commerce in Indonesia
Find out how Indonesia's state of e-commerce has evolved in 2022, considering the reopening of international borders and the return of physical retail in recent months.
Dec 13, 2022
How Singles' Day 2021 Went and What to Expect This 11.11
In this report, we examine last season's 11.11 data to see what emerging trends we can expect to see this Singles' Day.
Nov 10, 2022
State of E-Commerce Around the World
E-Commerce Industry Trends
Find out more about the latest trends in e-commerce that shaped the state of e-commerce for different countries. The pandemic has transformed the e-commerce and retail industry radically. Retailers around the world were challenged greatly due to the high demand in e-commerce. However, this also opened up an opportunity for digital transformation across markets and industries. Many businesses have become top online retailers after the quick adaptation. The e-commerce growth in the last 2 years is evident and is the premise of the birth of numerous trends such as influencer marketing, social commerce, delivery options expansion, and many more.
Delivery Success Rate
The logistics and supply chain industry faced one of their greatest obstacles as soon as the pandemic broke out. Logistics companies struggled to perform during the last leg of the delivery; greatly affecting their logistics performance. Customers were experiencing delivery delays, especially for international shipments. Lockdown restrictions brought about excellent delivery success rates. Delivery success rate was enhanced greatly, up to 98% in several countries worldwide due to the new work from home regulations Customers were present to receive their packages. With fewer factors to consider while choosing a delivery address, most carriers succeed at the first delivery attempt. This contributes to a satisfactory e-commerce experience for customers and at the same time, reduces the average delivery time for parcels.
Cross-border e-commerce has been slowly developing throughout the years and the pandemic accelerated the demand for it. Digital transformation has encouraged consumers to opt for international e-commerce shopping. Retail e-commerce sales now constitutes both domestic and international sales. Cross-border shipment volume took over half of the shipments to the US and Singapore. The potential for cross-border e-commerce to grow is endless and impressive. USA and China, the two biggest economies in the world, are still the most common origin countries of parcels. The majority of international shipments to the USA are originally from Mexico and the EU, while Singaporeans are purchasing goods from their neighboring country, Malaysia
Collection points are essential to the full shopping experience as it offers customers the flexibility and convenience to pick up their orders whenever. To keep up with the increasing demand for more delivery options, retailers had to offer more than one way for customers to receive their orders.